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The Truth About Building A Diverse Team

If you want to know how to get your diverse team members to start working together as a cohesive team, then this strategy holds the keys you need to succeed.

The Bottom Line Here Is: Inclusion Begins When You Respect Others 

Want a quick strategy on a widely overlooked fact for most people who want to improve their inclusive leadership skills? It’s the fact that the starting point on the ROADMAP to inclusion is learning to respect people no matter who they are, where they come from, what personality traits they exhibit, which political party they support, etc.   

While humans are by nature tribal (just observe any sports fans to see the truth of this!), the bottom line is that we are all human and worthy of respect, of being treated fairly and with dignity.  If you can learn to look at even “the least of these” as worthy of respect, then you’ve taken your first step on the ROADMAP..

The most important thing to understand with this is that if you find that you don’t respect people who think, act, or believe differently than you, it’s time to spend some time with them.  Get to know them on a personal level, a human level.  This will give you the opportunity to discover a couple of things.  

1. We are more alike than we are different.  We have similar hopes, dreams, struggles, and challenges, no matter where we come from.  

2. Each individual has unique strengths and talents to offer the world.  When we take the time to get to know each other, we begin to see these strengths.  The truth here is that we are stronger together, celebrating our differences, instead of separating over them. 

This spells the difference between success and failure when building a diverse team because you cannot be inclusive if you don’t respect the people around you.  This is where the rubber meets the road, where “inclusion” becomes more than a word; it becomes an action that can eventually become a lifestyle. 

So the next logical step here is to find someone in your personal or professional circle who you don’t automatically get along with.  Perhaps their personality rubs you the wrong way, or their culture doesn’t make sense to you.  Make a point to schedule a lunch or coffee break with them and get to know them as a person.  Find where you have points in common instead of focusing on the differences.

Did this get you excited? Well, this article is just the tip of the iceberg when it comes to building a diverse team! This article series “You Need a ROADMAP!” I just started gives you the rest of the story… and a whole lot more. 

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The Power of Language

Recently I decided to re-read one of my favorite novels of all time – The Lord of the Rings by J.R.R. Tolkien.  There are so many things I love about this novel, but the thing I love best is how well Tolkien created different cultures with their own histories and languages.  (This shouldn’t surprise you if you know me at all!) 

This time through, however, I’ve become more aware of the cultural conflict within the story.  Tolkien paints a beautiful picture of how conflict and mistrust can be turned around for mutual benefit.

A History of Mistrust

From the beginning, the characters of Legolas the Elf and Gimli the Dwarf are set up to be antagonistic.  Almost at their first meeting, Gimli’s father makes mention of mistreatment he received at the hands of Legolas’s father – a reference to the adventures described in Tolkien’s book The Hobbit (p. 255).  There are historical grievances between the two races, and these two characters have inherited those grievances.

Shortly thereafter, these two are assigned to be companions of Frodo, the character whose quest is the main focus of the novel.  Their paths take them through a territory that long ago was the site of friendship between Elves and Dwarves, though it was a time that came to an abrupt and tragic end.  This is the first time we hear Gimli and Legolas both defend the perspective of their own people (p. 303). 

They eventually make their way to the Elf kingdom of Lothlorien, where Dwarves are not welcome due to this history.  Gimli is allowed to pass but is watched closely.  

When the adventures of the group are recounted to the Elf king, he blames Gimli for a devastating loss the group had just experienced – that was no doing of Gimli’s but occurred in the ancient Dwarf territory.  

It only takes a word

Here we come to a pivotal point in the story.  

The Elf queen Galadriel speaks words of comfort using the Dwarvish language.  It is such a small thing, yet it has such an impact on his heart.  

“And the Dwarf, hearing the names given in his own ancient tongue, looked up and met her eyes; and it seemed to him that he looked suddenly into the heart of an enemy and saw there love and understanding” (p. 356).

It’s easy to overlook the importance of this moment in the life of the Dwarf and his relationship with Legolas.  

“Kind words can be short and easy to speak, but their echoes are truly endless.” 
― Mother Teresa

From that day forward, he and Legolas become fast friends and keep each other company when their paths lead through strange lands and beyond.  

  • On the edge of Fangorn Forest (p. 491):
    • Legolas: “I could have been happy here, if I had come in days of peace.”
    • Gimli: “I dare say you could. You are a Wood-elf, anyway, though Elves of any kind are strange folk.  Yet you comfort me. Where you go, I will go.”
  • At Helm’s Deep (p. 532):
    • Gimli: “There is good rock here. This country has tough bones.  … Give me a year and a hundred of my kin and I would make this a place that armies would break upon like water.”
    • Legolas: “I do not doubt it, but you are a dwarf, and dwarves are strange folk.  I do not like this place, … but you comfort me, Gimli, and I am glad to have you standing nigh with your stout legs and your hard axe.”
  • At the end of their time in Middle Earth: 
    • “But when King Elessar gave up his life Legolas followed at last the desire of his heart and sailed over Sea. We have heard tell that Legolas took Gimli Gloin’s son with him because of their great friendship, greater than any that has been between Elf and Dwarf” (p. 1081).

“You can do what I cannot do. I can do what you cannot do. Together we can do great things.”

― Mother Teresa

Still True Today

In today’s environment, all too often we speak harshly to those we don’t agree with.  Even our leaders frequently use “us vs. them” language that alienates instead of heals.  

However, it only takes a little kindness and empathy, looking at the world from someone else’s perspective and speaking their language, to begin to turn things around.  

What words of kindness can you speak today?

References

Mother Teresa, https://www.goodreads.com/author/quotes/838305.Mother_Teresa

Tolkien, J.R.R. (1955, 2004) The Lord of the Rings: 50th Anniversary one-volume edition, Houghton-Mifflin Company